Three months and one week later.

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Three months and two months ago, I ordered two separate times from Susan Maria Leach's Bariatric Eating.com aka BEHealthyDrinks aka SML Network.



In April, I ordered a case of Believe Protein and a case of LaBrada Rockin' Roll Protein Bars under another name.  The order never arrived.  

I found out at some point that the order was cancelled because it was my order, from a now ex-employee of Bariatric Eating.com.  

I understand that businesses reserve that right, but I was never informed that I would not be receiving the product.  This was part of the reason I did not use my name in ordering.  I thought it might cause an issue.  

In May, to test my theory, I ordered again.  One case of Believe Protein.

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However, SML said the orders "were lost" in a "meltdown" — so I assumed I might never get them anyway.

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Both times, I paid for FedEx Two-Day Shipping, at the cost of $47.00 PER sale to ship the products. 

The first, of course, was cancelled, so I never saw it.

The second from May 2012, arrived today — some 53+ days LATER — via UPS, from a sports nutrition company in California, NOT Bariatric Eating.com which was in Pompano Beach, Florida.  

During this time, I found out that Bariatric Eating.com in Florida is in foreclosure and being sued by creditors, has no phone, no email or any other communication options that function, and many customers are STILL WAITING for their orders from 30 – 150+ days ago.

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I have a list of 40-50 customers with similar poor experiences who are NOT a blogger with 75,000 pageviews a month.    I believe I only got this part of my order to SHUT ME UP.  There were MANY people who had ordered BEFORE ME that have not been fulfilled.  

If any of YOU have received your shipments, please update me with the details, I have not seen a SINGLE happy customer.

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Wait, that's a fib, I know of ONE happy customer who is also the only one I have seen defending this situation.  And, two volunteers from her message board.  They seem very angry for unpaid help.  During this same time, SML has been advertising repeatedly for product that did not exist. Screen Shot 2012-07-18 at 2.59.54 PM

It wasn't even packed in this box until TWO MONTHS AFTER I ORDERED IT THE FIRST TIME.

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This is NOT acceptable.

And, just because I received 33% of my order does NOT make it okay nor will I shut up.   Nice try, though!  Those of you STILL WAITING, please get in touch again. 

PS.  Yes, I'll be giving it away or returning it.  

 

 

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